Only the German-language text of our General Terms and Conditions (“AGB”) shall be valid. This translation into English, although correspondingly detailed, is offered purely as a matter of convenience. See also 2c) below. Thank you for your understanding.
1. Provider identification:
Betten Ullmann, Inh. Sven Ullmann, Kathreinerstraße 28
86825 Bad Wörishofen Tel 08247/90373
info@betten-ullmann.de, www.kneippwickel.de
USt-IdNr. DE 160 653 841
2. Contract basis
a) The following terms and conditions govern the terms of the contract between the company Sven Ullmann, Betten Ullmann (seller) and the customer (consumer in the sense of § 13 BGB or entrepreneurs in the sense of § 14 BGB) of the online store KNEIPPWICKEL. DE, unless individual provisions specifically apply only to consumers or entrepreneurs only.
b) The General Terms and Conditions apply in the version valid at the time of the conclusion of the contract for all delivery contracts and service contracts concluded exclusively using means of distance communication. Deviating terms and conditions of the customer only apply if their application has been expressly agreed.
c) The contract language is German. The law of the Federal Republic of Germany. This choice of law applies to consumers only to the extent that non-mandatory provisions of the state in which the consumer has his habitual residence are violated. Mandatory applicable regulations of other countries, nevertheless, have priority over German law.
3. Offer, conclusion and storage of the contract
a) Information on our website are non-binding offers to place an order. The purchase contract comes after the receipt of the customer’s binding order by written confirmation of the seller, otherwise by sending the goods, concluded. The automatic confirmation of the order receipt does not constitute acceptance of the contract offer. If a purchase contract is not concluded within 2 days after receipt of the order at the latest, the purchase offer is deemed rejected.
b) To submit your binding order and to correct input errors before submitting the order, the following technical steps are required: 1. Add items to the shopping cart 2. Before you press the ‘Complete order’ button, you will see a complete order overview and have the option to delete individual articles or make other corrections (eg in the invoice or delivery address). 3.First by pressing the button, order for a fee, the order process is completed.
c) The data of your order and the text of the contract will not be saved by us in a later accessible form. If you want to document your order data, we recommend copying, printing or otherwise storing them before submitting the binding order.
4. Payment, delivery
a) Unless otherwise agreed, the delivery of an ordered goods is only against advance payment or cash on delivery. For payment in advance, the payment within 8 days after conclusion of the contract.
b) The delivery takes place no later than 5 working days after receipt of payment, as far as the item description does not explicitly mention a deviating delivery time or an alternative delivery time has been expressly agreed.
c) The seller assumes no procurement risk and reserves the right to withdraw from the contract in the event of missing or not timely self-delivery. This only applies in the event that the seller is not responsible for this and he has previously concluded a congruent hedging transaction, in particular to settle the liability arising from the contract. The seller will inform the customer immediately about missing or delayed self-delivery and if necessary exercise the right of withdrawal. In case of withdrawal, any services already received must be returned without delay.
5. Return
a) We kindly ask you to postpone any returns sufficiently and to return them to us (eg as a postal parcel). The use of the return sticker (please request it from us by mail) is optional and any other shipping method is permitted.
b) When exercising the right of withdrawal you have to bear the regular costs of the return, if the delivered goods correspond to the ordered and if the price of the returned item does not exceed an amount of 40,00 € or if you at a higher price of the thing at the time of the cancellation have not yet delivered the consideration or a contractually agreed partial payment. Otherwise, the return is free of charge.
6. Warranty, Guarantee, Customer Service, Screen Display
a) If there is a material defect, the statutory warranty claims shall apply unless otherwise stipulated in b) and c).
b) For consumers, the warranty claims become invalid after one year when buying used goods. For entrepreneurs, claims for defects for new goods expire after one year, for used goods the warranty is excluded.
c) Excluded from the shortening of the period for the assertion of warranty claims are the claims for damages listed in § 309 No. 7 a and b BGB.
d) In addition, any manufacturer’s warranties shall be governed by the warranty terms stated by the manufacturer and printed in the product description. Any resulting claims must be asserted against the manufacturer. Legal consumer rights under warranty are not restricted by guarantee commitments.
e) Our customer service is available to you on weekdays in Bad Wörishofen, Kathreinerstraße 28 under phone 08247/90373.
f) The photos used to describe the products are sample photos, which serve as an illustration. It should be noted that colors and sizes are displayed differently depending on the quality of the screen and the selected screen layout. Decisive is the respective item description.
g) Errors and misprints are reserved.
7. Prices
Since the online shop is intended exclusively for tradesmen all prices are in Euro (€) and are exclusive of VAT. The prices apply only to orders in the online shop.
To the product prices are the respective packaging / shipping costs according to item description / … and cash on delivery.
8. Shipping costs
a) The shipping is basically only in the under “packaging and shipping”, mentioned countries. The stated packaging / shipping costs apply, which we have put together here once more: Please ask for the shipping costs for deliveries outside of Germany.
b) The amount of COD charges is based on the respective tariffs of Deutsche Post
9. Retention of title
The sold goods remain up to the complete payment in the property of the company Betten Ullmann, Inh. Sven Ullmann. The customer is not entitled to acquire the property until the acquisition of the property. He undertakes to inform the seller immediately if third parties assert rights to the goods.
10. Jurisdiction
a) If the contractual partner is a merchant, a legal entity under public law or a special fund under public law, our exclusive place of jurisdiction shall be our registered office in Bad Wörishofen for all claims arising out of or on the basis of this contract.
b) Section 11 a) shall also apply to persons who have no general place of jurisdiction in Germany, or persons who have relocated their domicile or habitual residence outside of Germany after conclusion of the contract, or their domicile or habitual residence at the time of filing of the claim is known.
12. Privacy
a) We collect, process and store your personal data only to the extent permitted by law for the performance of the contracts. A transfer of your data to third parties or a use for other purposes does not take place, unless you have consented or we are legally obliged to do so.
b) Only with your previous – separately declared – consent do we use your personal data for marketing measures, that is, for the sending of customer information, newsletters and advertising from our house.
c) You can object to the processing and use of your consent with us for purposes according to b) data at any time, by declaring to beds Ullmann, Kathreinerstraße 28, 86825 Bad Wörishofen, info@betten-ullmann.de We will then stop utilizing the data and thus delete them.
13. Disclaimer
As a service provider we are responsible for the content of our shop. Links to third-party content (websites of other providers) are dynamic references. Each time we link the content for the first time, we check the content of such pages for possible civil or criminal liability. A complete monitoring of the linked contents is not possible. However, if it is determined or there are indications that a linked offer is a civil or criminal liability, we will immediately suspend linking to such a site.
14. Dispute Resolution
We are neither obligated nor willing to participate in a dispute settlement.